Last Updated: 3/1/2025
1. Introduction
This Privacy Policy explains how Malones Coal (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our services or website (malonescoal.com).
2. Contact Details
Business Name: Malones Coal Phone: (01)8213381 Email for Data Protection Queries: orders@malonescoal.com
3. Personal Data We Collect
We collect the following personal information:
- Name
- Email address
- Physical address
- Phone number
- Order history
- Website usage data through cookies and similar technologies
4. How We Use Your Data
We use your personal data for:
- Processing and delivering your orders
- Communicating with you about your orders
- Sending you important service updates
- Marketing communications (with your consent)
- Improving our website and services
- Complying with legal obligations
5. Data Sharing
We share your data with:
- Stripe (payment processing)
- Analytics providers (Google Analytics, Meta)
- Email service provider (Mailerlite)
- Other service providers as necessary for order fulfillment
6. Data Retention
We retain your personal data for 5 years from your last order or interaction with us, after which it is securely deleted unless required for legal purposes.
7. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Request correction of your data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent for marketing
To exercise these rights, contact us at orders@malonescoal.com
8. Cookies
Our website uses cookies for:
- Essential website functionality
- Analytics (Google Analytics)
- Marketing (Meta) You can manage cookie preferences through your browser settings.
9. Security
We implement appropriate security measures to protect your data, including secure storage and limited access controls.
